Wait! Are you sure it’s your Pre-Major Advisor (PMA) hold? Always check your holds! There are two ways:
Your PMA can lift your Advisor Enrollment Hold, but cannot help you if you have a hold from Vaden, Financial Aid, Student Check-In, etc. For Registrar/Academic Standing holds, consult your Academic Advising Director/AARC Advisor/UAR Advisor.
Remember, your Pre-Major Advisor is not just a first-year advisor. You will continue to meet with and work with your PMA until you declare a major. You need to contact your PMA and arrange a telephone, skype, or in‐person meeting. Use this meeting as a chance to reflect both backwards on the past and the future.
After you have allowed your PMA several days to respond and tried to reach him or her twice, if you are still having difficulty connecting with your PMA, you should reach out to your Academic Advising Director to see if s/he can help you.