Why Can't I Enroll In This Course?

If you can’t enroll in a particular course, don't panic! Try these next steps:

Enrollment Troubleshooting

  1. If you are using Simple Enroll and it returns an error, try using the Enroll function on regular Axess to sign up for your course instead.
  2. If you are having trouble enrolling in a course that has both a lecture and a section, try enrolling in the lecture first, then the section. If that doesn’t work, try the other way around as well.
  3. Changes to your THINK or PWR enrollment usually cannot be done on Axess. Rather, please follow the instructions here for THINK, or here for PWR.
  4. Look up your course on Explore Courses and click on the blue “Schedule for [course]” link. Check for information on enrollment limits (e.g. “Students enrolled: 60/60”), prerequisites you may be missing, or other class notes.
  5. A few courses have their prerequisites "hard-coded" into Axess, preventing you from enrolling until certain conditions are met. For example, you may not be able to enroll in Chem 31B or Econ 50 until your grades have posted for all the prerequisite classes. And students cannot enroll in Math 19, 20, 21, or 51 unless they have taken the Math placement diagnostic first. In these cases, come back and try again once your grades have posted or you have taken the necessary exams.
  6. Keep in mind that for cross-listed courses, the true number of enrolled students is comprised of the total number of students enrolled under each of the course names. For example, if a class is listed under two names and has a cap of 60, and one course name shows 32 enrolled students and the other course name shows 28 enrolled students, this class is now full.
  7. If you can’t enroll because your preferred lecture or section time is full, choose another timeslot if you can. Keep checking back on Explore Courses and Axess in case a spot opens up.
  8. Even if you can't enroll, we strongly encourage you to show up to the first meeting of your desired lecture or section time regardless. Other students may decide not to take the class, or the enrollment limit may be lifted if there is enough demand.

Enrollment Holds

If you cannot enroll in any classes, there may be an issue with your individual account.

  • Check Axess to see if you have any enrollment holds. After autumn quarter, keep an eye out for the Student Check-In Hold, which you can lift yourself by updating your personal information.
  • If you have no enrollment holds but still suspect a problem with your account, you may contact the Student Services Center (SSC), on the second floor of Tresidder Union. Students are encouraged to file a HelpSU ticket. The SSC is the best way to contact the Registrar’s Office, as the Registrar's Office oversees all enrollment, transcript, and official records of the university.

SEE ALSO